Business Positioning

Robin Rolfe Resources provides custom strategic planning, organization and business development consulting to the legal community, including law firms, corporate law departments, and legal product vendors. We work with law firms in the USA and all over the world.  We also provide outsourced association management and administrative services to bar and law-related associations, law firm alliances and networks.  Please visit the associations management website for more info here.

RRR offers an authentic depth of knowledge and draws on years of relevant experience from our diverse and complementary backgrounds to understand the needs of each client. Our team brings broad understanding, unique skills and leading-edge ideas to every engagement.

Systems to Share Knowledge

Problem: The law department of a global corporation with numerous subsidiaries, licensees and franchisees was concerned about its image and reputation within the company. With limited time and staff it found itself addressing the same issues repeatedly in the various business units. Over the years, numerous memos and instructions had been prepared concerning certain corporate policies and procedures but it appeared that there were significant inconsistencies in those documents and no central authority, a situation which repeatedly resulted in errors that required corrective actions by the law department.

Solution: To be more helpful to the businesses and reduce stress and frustration to in-house counsel, we assisted the law department in developing a corporate manual providing clear and consistent advice on frequently asked questions and matters that would 1) be useful to the business units, 2) eliminate redundant work by the law department and 3) reduce errors and risks. Publishing the manual on the company’s Intranet allowed it to be expanded and updated as needed.

Result: The affirmative action by the law department was helpful to the businesses and well received by them; allowed the lawyers to position themselves as proactive rather than responsive only to problems; provided consistency in practices; and reduced risks and errors.

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